Terms & Conditions

A credit card and a valid driver’s license are required for the deposit, both of which must be presented on the day of the rental. The renter must be at least 23 years old. Please note that we do not accept debit cards for the deposit.

1a. Lessee and “additional driver(s)” only, as mentioned in the rental agreement, are authorized to drive the vehicle. Lessee and “additional driver(s)” must be 23 years or older, under the Aruban law. 
1b. If an accident occurs and the driver is not the Lessee or “additional driver(s)”, the insurance becomes invalid, and the Lessee will be held fully responsible for all direct and indirect damages/losses.

2a. If CDW (Collision Damage Waiver) is accepted, the deductible for damages to the rental vehicle is: $500 for cars, and $1,000 for Jeeps, SUV’s and Vans. The CDW covers the rental vehicle for damages in case of a collision. CDW does not cover the following situations: “one-way”/single-vehicle accidents, driving under the influence of alcohol or drugs, speeding, off-road driving and damages to third parties exceeding $85,000 (damages beyond the covered $85,000 are at the renter’s expense). A valid police or ForenSys report of the accident, conducted on-site, must be provided to our company. If not, the CDW becomes invalid, and the Lessee will be held responsible for the total amount of damages/losses. In case CDW is not accepted, the Lessee will be held responsible for the total amount of damages/losses. 
2b. The CDW+ insurance is an extension of the CDW insurance. If CDW+ is accepted, the deductible in case of a collision (accident) with another vehicle is $0.
2c. If Theft insurance is accepted, the damages incurred during theft or joyriding of the rental vehicle have a deductible of $500 for cars and $1,000 for Jeeps, SUV’s and Vans. A valid police report of theft or joyriding and the car key must be submitted to our company. If not, the theft insurance becomes invalid and the Lessee will be held responsible for the total amount of damages/losses. If theft insurance is not accepted, the Lessee will be held responsible for the total amount of damages/losses caused by the acts of theft or joyriding.
2d. If Full Insurance is accepted, the Lessee is covered for all damages/losses caused by collisions, theft, joyriding and “one-way”/single-vehicle accidents. The deductible for damages/losses to the rental vehicle is $100. Full Insurance does not cover the following situations: Driving under the influence of alcohol or drugs, speeding and off-road driving. If the full insurance is accepted, damages to third parties are covered up to $85,000 (damages beyond the covered $85,000 are at the renter’s expense). A valid police or ForenSys report of the damages and/or losses, conducted on-site, must be submitted to our company. If not, the full insurance becomes invalid and the Lessee will be held responsible for the total amount of damages/losses.

3. Damages and losses are charged as follows: Gas cap: $50 - Hub cap: $65 (or dealer price) - Beach Chair: $50 - Wheel wrench: $30 - Jack: $80 -  Jack handle: $20 - Antenna: $40 - Ice Jug: $80 - Radio: dealer’s price - Car key: $20 - Key with chip: $200 - Key with chip/remote: dealer price - Car tire: $200 - SUV’s/Van tire: $250 - Jeep tire: $300 - Car rim: dealer price - Snorkeling Gear: $50 Battery car: $100 - Battery Jeep/SUV/Van: $250 - Jeep soft top: dealer price - Jeep hard top: dealer price - Jeep/SUV’s/Van rim: $170 (alu. rim: dealer price). - Power-top damage: dealer's price - Gladiator tonneau cover & divider: dealer's price. 

4a. SMOKING, IN ANY FORM, IS NOT PERMITTED INSIDE THE VEHICLE. Violation of this term will result in the lessee incurring a $100 cleaning fee.
4b. KEY WITH CHIP/REMOTE IS NOT PERMITTED IN WATER. Driving off-road, on white sand, dunes or in the ocean, is not permitted. Any damages/losses to the vehicle due to off-road driving or driving on white sand, dunes or in the ocean are for Lessee’s account.

5. The vehicle must be returned with the same quantity of liters of gasoline as received. If failed to do so, the charge per 1/8 tank of gasoline is US$18 for cars and US$25 for Jeeps/SUV’s/Vans. In case the vehicle is delivered with more gasoline than received, the additional gasoline is non-refundable.

6. In case of an accident, ForenSys must be called by dialing 165 and our main office during office hours (8 AM – 6 PM), at (297) 587-1729. A ForenSys report must always be filled out.

7. In case of technical difficulties, call Top Drive directly (during office hours 8 AM - 6 PM phone # 5871729) or Road Service (after 6 PM phone # 568-6464 - available 24/7). To replace exploded tires, prices are as follows: Car tire: $200 - SUV’s/Van tire: $250 - Jeep tire: $300

8. The vehicle must be returned to the same location where it was picked up. Should there be any changes in time, date or location, our (main) office must be notified at (297) 587-1729. In case of late return, additional charges will apply.

9. The vehicle must be returned clean and in the same conditions as it was received. In case of excessive dirt or wet seats, Top Drive will charge the Lessee for any cleaning, repair/replacement, and any associated downtime. Cleaning fees are as follows: for wet seats, a $50 cleaning fee will be charged;  for deep cleaning, a $100 fee will be charged. Top Drive is not responsible for any personal belongings left in the car.

10. When renting a soft-top Jeep, the top must be closed overnight and during rain showers. Failure to do so will result in the Lessee being held responsible for any interior and/or electrical damages that may occur to the vehicle.

11. Vehicles might be equipped with telematics. 

12. It is strictly prohibited to remove or dismantle doors, seats, radio, antenna, soft top, hard top, stickers or any other parts.

13. The Lessee is fully responsible at all times for any damages or losses to the rental vehicle, including water damage. The Lessee is responsible to pay for any damages incurred during the rental period prior to leaving the island.

14a.The Lessee authorizes Top Drive Car Rental to charge any provided credit card or company card, if necessary, to cover any damages or losses incurred during the rental period.
14b. Only Aruban law shall be applicable to this rental agreement. 
14c. Unforeseen damages: Unforeseen damages cannot be excluded at the time of the inspection by our Rental Agent upon returning the vehicle. In case of unforeseen damages, the lessee can be held liable for these damages up to one week after the rental agreement has been "completed."
14d. If you use our drop-off box to return your rental car after hours at one of our locations, you will remain responsible for the vehicle until it is inspected the following day and the rental agreement is closed.

15a. A mandatory amount of $300 up to $500 subject to changes, will be charged as security deposit, and refunded to the Lessee after rental agreement has been completed.
15b. Only credit cards are accepted for security deposit. Debit cards are not accepted (all mentioned charges/prices are excl. tax).

16a. Cancelation policy: One day rental fee plus tax will be charged if the reservation is canceled less than 24 hours before pick-up time. Free cancelation if the reservation is canceled more than 24 hours before pick-up time.
16b. Early return policy: One day rental fee plus tax will be charged if the vehicle is returned before the agreed time - if applicable, the remaining balance will be refunded. If the early return is notified 48 hours or more in advance, a complete refund for the remaining rental days will apply.